Frequently asked questions
Frequently Asked Questions
Everything you need to know about editing, downloading, printing, and using RETMA real estate templates.
How it works
General questions about using RETMA templates.
How do I use the templates?
After purchase, you receive access to editable Canva templates. Open the template link, customize the text, colors, photos, and branding, then export for print or digital use.
Do I need design experience?
No. The templates are built to be easy to edit, even if you have never used Canva before.
Canva questions
Questions about editing RETMA templates inside Canva.
Do I need Canva Pro?
Most templates are designed to work with a free Canva account. If a Pro element is used, you can replace it with a free element or your own image.
Can I change the colors and fonts?
Yes. You can adjust fonts, colors, images, layout details, and copy to match your real estate brand.
Download & access
Questions about files, access links, and delivery.
How do I receive my files?
After checkout, you receive a digital download file or access link that directs you to the Canva templates.
What if I cannot access my purchase?
Contact us with your order details and we will help you access the correct file or template link.
Formats & sizes
Questions about included formats and exporting your templates.
Can I print the templates?
Yes. You can export print-ready files from Canva and send them to your preferred printer.
Refund policy
Important details about digital product purchases.
Do you offer refunds?
Because these are digital products, refunds may be limited once files have been accessed or downloaded. Please contact us if there is an issue with your order.